General
First click Insights on the left hand side menu. You should see the following: Step 1 - Click 'Create New Report' Step 2 - Give it a nam...
Tue, 17 Nov, 2020 at 10:45 AM
To save a report create a report name in text box 1 Press Save anytime to save or update the report. Report name survey data selected Date range ...
Tue, 17 Nov, 2020 at 2:19 PM
How to open an existing report Click on the the Insights tab on the left hand menu Click on the report you would like to view The report will automa...
Wed, 6 Feb, 2019 at 1:44 PM
To share an Insights report Click the Settings icon (#6 in the image above) This opens Click Share The name of report is taken from the na...
Tue, 17 Nov, 2020 at 2:18 PM
For line charts, it's possible to convert all the line chart values into a single Average Value. The line chart needs to have a date component set in G...
Tue, 17 Nov, 2020 at 10:51 AM
The standard NPS question is as follows: 'How likely is it that you would recommend our company to a friend or colleague?' If you make chang...
Tue, 13 Jul, 2021 at 3:11 PM
If you are trying to report on, for example, response rates, you can use the % icon in the charts to determine this. Example use case Here we have ...
Tue, 17 Nov, 2020 at 2:27 PM
As of 09/02/22 Usage charts have been retired. The single Usage chart is replaced with: The Engagement Chart & the Nudge Engagement (which is only av...
Thu, 10 Feb, 2022 at 10:25 AM
The dashboard displays a summary of survey activity. It can be broken down by current day, month and year to date. The graphs are broken down as f...
Tue, 13 Jul, 2021 at 3:15 PM
When applied filters provide a filtered perspective of the data and they can work in combination. Top level filters by default are: Campaign Name Date ...
Wed, 15 Jul, 2020 at 12:06 PM