General
The Action Manager has a status associated with each ticket: open closed pending new Tickets are generated via the outcome rules set up in campaig...
Tue, 13 Jul, 2021 at 3:16 PM
Click the Settings icon (gears) beside the save button This opens a panel of settings on the left of the screen. Share Click share and then se...
Tue, 13 Jul, 2021 at 3:17 PM
Charts Charts have 2 main components to help you visualise data. A filter and a configuration Filter (indicated with an ORANGE line) can be: Campaign/Ta...
Mon, 13 Jul, 2020 at 4:16 PM
You can print Insight Reports straight to PDF now using the PDF Print button. Printing the PDF Report Things to note: When clicked a link to the...
Tue, 12 Feb, 2019 at 11:33 AM
It's possible to apply 'weights' to NPS campaigns grouped together under a tag. Once weighting on your account (please request via Support i...
Tue, 21 Jul, 2020 at 10:16 AM
In the Insight Manager, to the right of the 'Create New Report' button there is a calendar icon to open the Event Manager. Clicking this launch...
Fri, 29 Jan, 2021 at 10:47 AM
trustMinder allows verbatim text to have Sentiment Analysis (NLP) Single label classification based on a ML model Multi-label classification based on a...
Fri, 16 Sep, 2022 at 1:37 PM